Contact information
Contact Information
Last updated: August 10, 2026
Thank you for visiting STEPHIECATHY.
If you have any questions about our products, orders, shipping, returns, refunds, payments, privacy practices, or other matters relating to stephiebags.com, please contact us using the information below.
Company Information
Business Name: Stephiecathy LLC
Brand / Store Name: STEPHIECATHY
Website: stephiebags.com
Business Address:
Stephiecathy LLC
129 E 16th St
Leadville, Colorado 80461
United States
Customer Service
For general questions, product inquiries, order assistance, shipping questions, returns, refunds, or exchanges, please contact:
Email: support@stephiebags.com
Phone: +1 970-453-8080
When contacting us regarding an existing order, please include your order number and the email address used to place the order so that we can locate your purchase more efficiently.
Order and Shipping Inquiries
If you have questions about:
- Order status
- Shipping
- Tracking
- Delivery delays
- Lost packages
- Damaged shipments
- Missing items
- Incorrect items
- Address issues
please contact:
Please include your order number and any relevant tracking information.
For additional information regarding shipping and delivery, please review our Shipping Policy.
Returns, Refunds and Exchanges
If you would like to request a return, refund, exchange, or cancellation, please contact:
Please include your order number and a brief description of your request.
If you received a damaged, defective, or incorrect product, please include photographs of the item and packaging where reasonably possible.
All returns, refunds, and exchanges are subject to our Return and Refund Policy and applicable consumer protection laws.
Privacy Requests
For questions about how we collect, use, disclose, or protect personal information, or to exercise an applicable privacy right, please contact:
Email: support@stephiebags.com
Subject: Privacy Request
Privacy requests may include requests relating to:
- Access to personal information
- Correction of personal information
- Deletion of personal information
- Data portability
- Withdrawal of consent
- Opting out of certain advertising or data-sharing activities
- Other rights available under applicable privacy laws
For additional information, please review our Privacy Policy.
Legal or Business Inquiries
For legal notices, compliance matters, intellectual property concerns, or other formal business communications, please contact:
Stephiecathy LLC
129 E 16th St
Leadville, Colorado 80461
United States
Email: support@stephiebags.com
Phone: +1 970-453-8080
Please clearly identify the nature of your inquiry and provide sufficient information for us to review and respond appropriately.
Important Information
For the fastest assistance regarding an order, please contact us using the email address associated with your purchase and include your order number.
Please do not send unsolicited products, documents, or packages to our business address without first contacting us.
Returns should be handled according to the instructions provided in our Return and Refund Policy or by our customer service team.
Contact Us
STEPHIECATHY
Operated by Stephiecathy LLC
Address:
129 E 16th St
Leadville, Colorado 80461
United States
Email: support@stephiebags.com
Phone: +1 970-453-8080
Website: stephiebags.com